Support
Global Technical Support CharterThe charter of Global Technical Support is to ensure that every customer is successful with the implementation and usage of their purchased products. All users should have the ability and resources required to complete their work without hindrance from technical difficulties. Where technical problems are encountered, we endeavor to minimize disruption to your work and resolve all issues to your complete satisfaction.
Global Technical Support is responsible for telephone, email and web based support services for all Datafarm, Inc. customers and partners. Hours of Operations- US hours: 8:00AM - 8:00PM EST
- UK hours: 2:00PM - 11:00PM GMT
- Japan hours: 8:00 - 17:00 JST
Current ServicesSupport Features Coming Soon- Search the new Support Knowledge Base
- Review Support Articles and Technical Bulletins
- Download products
- Download product documentation
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